■ Training is a planned programme designed to improve performance and bring about measurable changes in knowledge, skills, attitude and social behaviour of employees.Training makes employee versatile, mobile, flexible and useful to the organization.
■ Activity leading to skilled behaviour.
Training brings different type of changes:
1. Organizational Change: The new expectations of training have not materialized, this new program examines what’s needed and more importantly-how to deliver measurable strategically based result.
● Conducting audits of training practices.
● Developing competence-based job descriptions.
● Designing corporate leadership and management development programmes.
● Creating empowerment cultures in organizations.
● Development project management skills for every day use.
● Successful change management.
● Designing and implementing performance standards framework.
● Designing and delivering sales and business development training, incorporating blended learning.
● Creating winning teams.
● Providing one to one coaching at executive level.
● Designing personal development programmes in communication and presentation skills.
2. Behavioural Change:- To transform adult interpersonal behaviours around dealing with conflict and other stressful relational issue. That’s because with these kinds of skills, we are not “writing on a clean slate.” People have existing repertories with their own internal logic and history of development. Research and experience shows that to change ingrained requires changing the underlying logic of how people see and about the world.
3. Motivational Change:-
● Improve personal performance in management, leadership, sales, negotiation, presenting and inspirational, public speaking skills.
● Connect better with better communication skills and presentation skills.
● Creating winning working environment.
● Banish personality clashes with customers, employees and colleagues.
● Enhance your management style and performance.
● Improve work relationships.
● Create successful working relationships.
● Motivate the team.
● Increase profits.
● Boost performance.
● Achieve change through behavioural change.
4. Resistance to Change:-
● Determine who must be involved in planning the change and include them in the decision making process. Err on the side of involving more people ratter than fewer. If there is a question as to whether or not a certain person’s support will be needed, include them.
● People from all levels of the organization are involved in planning the change process. This means involving the people that are at the on the floor level as well. It will be these people who will make the change process succeed or fail.
● Consult with employees from the areas affected by the change when determine the steps needed for change.
● Seek input from people at all levels to establish realistic time frames for specific actions.
● When possible, run a test program with a selected work unit and solicit feedback on what is working well, where the problem areas are and how to work out any difficulties.
● Publicly recognize any employees whose suggestion are used in the change process.
● Make a mechanism that provides ongoing feedback from employees throughout the change effort. Involved people are an effective barometer of what is working well and what is not working well. Ask them to suggest improvements.
IMPORTANCE OF TRAINNING FOR CHANGE
● Optimum Utilization of Human Resource:- Training helps in optimizing the utilization of human resource that further helps the employee to achieve the organizational goals as well as their individual goals.
● Development of Human Resources:- Training helps to provide an opportunity and broad structure for the development of human resources technical and behavioural skills in an organization. It also helps the employees in attaining personal growth.
● Development of skills of employees:- Training helps in increasing the job knowledge and skills of employees at each level. It helps to expand the horizons of human intellect and an overall personality of the employees.
● Productivity:- Training helps in increasing the productivity of the employees that helps the organization further to achieve its long term goal.
● Team spirit:- training helps in inculcating the sense of teamwork, team spirit and inter-team collaborations. It helps in inculcating the interest to learn within the employees.
● Organizational Culture:- Training helps to develop and improve the organizational health culture and effectiveness. It creating the learning culture within the organization.
● Organizational Climate:- Training helps building the positive perception and feeling about the organization.
● Quality:- Training helps in improving upon the quality of work and work life.
● Healthy work-environment:- Training helps in creating the healthy working environment. It helps to build good employees, relationship so that individual goals with in organization.
● Health and Safety:- Training helps in improving the health and safety of the organization thus preventing obsolescence.
● Morale:- Training helps in improving the morale of the workforce.
● Image:- Training helps in creating a better corporate image.
● Profitability:- Training leads to improved profitability and more positive attitudes towards profit orientation.